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Privacy Policy
Your Privacy Matters to Kellen's Custom Carts
Last Updated: July 2026
At Kellen's Custom Carts, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact our customer support team.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect information when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.
Information we may collect includes:
- Name.
- Email address.
- Phone number.
- Billing and shipping address.
- Order and purchase history.
- Payment information required to complete transactions, processed securely by our payment providers.
- IP address.
- Browser type and device information.
- Website usage and interaction data.
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders.
- Provide customer service and support.
- Respond to questions, requests, and inquiries.
- Send order confirmations and shipping updates.
- Improve our products, website, and customer experience.
- Detect fraud and maintain website security.
- Comply with applicable legal and regulatory obligations.
Marketing Communications
If you choose to subscribe to our newsletter or promotional communications, we may occasionally send information about new products, promotions, special offers, and other updates.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our marketing emails.
Payment Information
Payments are processed through trusted third-party payment providers. Kellen's Custom Carts does not store complete credit card numbers or sensitive payment credentials on our servers.
Payment providers may process your information according to their own privacy policies and security practices.
Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, maintain website functionality, and understand how visitors interact with our website.
You may disable or manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
Comments
If visitors leave comments on our website, we may collect the information displayed in the comment form along with the visitor's IP address and browser user agent to assist with spam detection and website security.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine whether you are using the service.
You can review the Gravatar service's privacy policy here: https://automattic.com/privacy/
Media Uploads
Please avoid uploading images containing embedded location information.
If you upload images to our website, avoid images containing embedded location data, such as EXIF GPS information. Visitors may be able to download uploaded images and potentially extract embedded location information.
Embedded Content
Articles and pages on this website may include embedded content such as videos, images, maps, social media content, or articles from third-party websites.
Embedded content from third-party websites may behave in the same way as if you visited those external websites directly. These third parties may collect information, use cookies, or monitor interactions according to their own privacy policies.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited information when reasonably necessary with:
- Payment processors.
- Shipping and freight carriers.
- Website hosting providers.
- Service providers assisting with website operations.
- Government authorities when legally required.
Data Retention
We retain customer information only for as long as reasonably necessary to:
- Fulfill and document orders.
- Provide customer support.
- Comply with applicable legal and tax obligations.
- Resolve disputes.
- Maintain appropriate business records.
- Enforce our agreements and protect our legal rights.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Request a copy of your personal data where applicable.
- Withdraw consent for marketing communications.
To exercise applicable privacy rights, please contact us using the information provided below.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we take reasonable measures to protect customer information, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.
Children's Privacy
Our website is intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, technology, or website functionality.
Updates will be posted on this page with a revised effective or last-updated date. We encourage visitors to review this page periodically for the latest information.
Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact us.
Kellen's Custom Carts
Phone:
+1 (920) 539-9441
Email:
support@kellenscustomcarts.com
Address:
72 Henderson Ln
Talladega, AL 35160
United States
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
Website:
https://kellenscustomcarts.com
Your Privacy Matters
Kellen's Custom Carts is committed to handling customer information responsibly and providing a secure and trustworthy online shopping experience.
