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Terms & Conditions

Terms Governing Your Use of Kellen's Custom Carts

Last Updated: July 2026

Welcome to Kellen's Custom Carts. These Terms & Conditions govern your use of our website and the purchase of products offered through our online store. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

1. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation, security, or availability of the website.

Any misuse of the website may result in the suspension or termination of access where permitted by applicable law.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, pricing, images, features, and availability information are accurate and current.

However, occasional errors, omissions, product changes, or manufacturer updates may occur. We reserve the right to correct inaccuracies, update product information, change specifications, or cancel orders affected by typographical, pricing, inventory, or product information errors.

Product images may also vary slightly from the actual product due to manufacturer updates, photography, display settings, or product configuration.

3. Pricing & Payment

  • All prices are displayed in U.S. Dollars (USD) unless otherwise stated.
  • Full payment is required before an order is processed unless otherwise agreed in writing.
  • Applicable shipping charges, taxes, and other applicable fees may be calculated during checkout.
  • We reserve the right to change prices without prior notice.
  • Orders may be canceled if payment cannot be verified or authorized.

4. Orders

After placing an order, you may receive an order confirmation. Receipt of an order confirmation acknowledges that we received your order but does not necessarily constitute acceptance of the order.

Kellen's Custom Carts reserves the right to refuse, cancel, or limit any order for legitimate business reasons, including:

  • Product availability or inventory limitations.
  • Pricing or listing errors.
  • Suspected fraudulent or unauthorized activity.
  • Payment authorization issues.
  • Incorrect product information.
  • Other circumstances requiring cancellation or order review.

If an order is canceled after payment has been received, any applicable refund will be issued according to our applicable policies and payment-processing procedures.

5. Shipping & Delivery

Delivery Estimates

Shipping and delivery times are estimates only and are not guaranteed delivery dates.

Delivery schedules may vary due to freight carrier availability, product availability, weather conditions, transportation delays, destination requirements, or circumstances beyond our reasonable control.

Larger products, including golf carts and other vehicles or equipment, may require specialized freight transportation and delivery arrangements.

Customers are responsible for providing accurate delivery information and ensuring that the delivery location can safely accommodate the product being delivered.

Please review our Shipping Policy for additional information regarding shipping, freight delivery, delivery requirements, and related charges.

6. Returns & Refunds

Returns and refunds are handled in accordance with our applicable Return & Refund Policy.

Certain products may not qualify for return because of their size, condition, manufacturer restrictions, special-order status, customization, or other applicable restrictions.

Customers should review the Return & Refund Policy before placing an order, particularly when purchasing custom-configured or specialty products.

7. Manufacturer Warranties

Manufacturer warranties apply only where provided by the applicable manufacturer.

Warranty coverage, duration, exclusions, and claim procedures are determined by the manufacturer and may vary by product.

Kellen's Custom Carts does not create additional warranties beyond those expressly stated in writing or required by applicable law.

Customers should review individual product listings, manufacturer warranty documentation, or contact us for available warranty information before purchasing.

8. Intellectual Property

All website content, including text, logos, graphics, photographs, videos, product descriptions, page layouts, designs, and other materials, is the property of Kellen's Custom Carts or its respective licensors and is protected under applicable intellectual property laws.

You may not:

  • Copy or reproduce website content without written permission.
  • Republish website content on another website.
  • Sell or commercially distribute website content.
  • Modify website materials for commercial purposes.
  • Use our trademarks, branding, or logos without authorization.

9. User Content

If you submit reviews, comments, images, testimonials, or other content to our website, you grant Kellen's Custom Carts a non-exclusive, royalty-free license to use, display, reproduce, publish, and distribute that content for legitimate business and promotional purposes.

You agree not to submit content that is unlawful, defamatory, threatening, abusive, fraudulent, misleading, offensive, or that infringes upon the intellectual property or privacy rights of another person or organization.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Kellen's Custom Carts shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website, products purchased, delivery delays, or inability to access or use the website.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

11. Disclaimer

This website and the information provided through it are offered on an "as is" and "as available" basis, except where warranties are expressly provided or required by applicable law.

We do not guarantee that the website will always be available, uninterrupted, completely error-free, or free from viruses or other harmful components.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Kellen's Custom Carts, its owners, employees, affiliates, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms & Conditions, misuse of the website, or violation of applicable law.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

14. Changes to These Terms

Kellen's Custom Carts reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective upon publication on this page unless otherwise stated.

Continued use of the website after updated terms are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of Alabama, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Any disputes arising from these Terms & Conditions shall be handled in accordance with applicable law and in a court of competent jurisdiction.

16. Contact Information

If you have questions regarding these Terms & Conditions, our products, orders, shipping, returns, or warranties, please contact us.

Kellen's Custom Carts

Address:
72 Henderson Ln
Talladega, AL 35160
United States

Phone:
+1 (920) 539-9441

Email:
support@kellenscustomcarts.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM

Website:
https://kellenscustomcarts.com

Thank You for Choosing Kellen's Custom Carts

We are committed to providing quality products, dependable service, and a straightforward online shopping experience.

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